Shipping & Returns
The Netherlands: Expect from 3 to 14 days delivery time on national orders.
International: Expect from 7 to 21 days delivery time on international orders.
We want to make sure everything is perfect and handled with care, this sometimes takes some extra time.
We ship worldwide, send me a message and we will make it possible for you.
Steyn Skyler makes every effort to respect the delivery times indicated on the website / confirmation mail.
However, we cannot be held responsible for the consequences of late delivery or the loss of a parcel by a third party responsible for its delivery, by you, or by an unforeseen event or a case of force majeure.
In the event that you do not receive your package, an investigation will be carried out with the carrier and this may take several days after receipt of your claim. No refund or redelivery will be made during this investigation period.
Return & Exchange Policy
Refund period is 14 days.
If your product arrives damaged, please inform us at firstname.lastname@example.org
immediately with a photo of the damage & send it back to us.